Elevate Your Customer Care in 60 minutes w/ Greg Reynolds - Ep. 401 - Lunch With Norm

On today’s Lunch With Norm, we are with the Founder and CEO of ZonSupport, Gregory Reynolds! We discuss standing out with awesome eCommerce customer care. Find out how brands should approach customer service in an eCommerce business, how brands can balance automation and personalization in customer care, and what mistakes brands are making when it comes to customer care. Our guest began selling on Amazon in 2014 and like many other, used to outsource offshore. However, he found small misunderstandings lead to larger problems so he decided to look for a solution. What began as a part-time interest in 2014 has grown to become a whole separate company. He has gathered an awesome team of US native English speakers that manage customer interactions for a large number of clients. He now manages Walmart, Click Funnels, and eBay clients.

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For more information visit https://www.postpurchasepro.com/lunch

This episode is brought to you by Startup Club

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In this episode, we are joined by Linkedin Influencer and entrepreneur, Cory Sanchez. Today, we learn how to drive millions of impressions to your brand using YouTube and Google Ads. Michael is the Founder of Mojo Global, an entrepreneur, investor, author and breakfast burrito aficionado.

This episode is brought to you by Jeff Schick Legal

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This episode is brought to you by Rebaid.

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In this episode, the Founder and CEO of ZonSupport, Gregory Reynolds is here. Today, We discuss  standing out with awesome eCommerce customer care. What began as a part-time interest in 2014 has grown to become a whole separate company for our guest. He has gathered an awesome team of US native English speakers that manage customer interactions for a large number of clients.

This episode is brought to you by Startup Club, Rebaid, Post Purchase Pro, Jeff Schick Legal and HONU Worldwide.